Dear Muji, you're a very sophisticated brand with items very reasonable priced. You're a top choice when it comes to shopping for the no logo generation. But when Lotta bought her new laptop bag from you, she was in for a big disappointment. The shoulder strap could only be fastened on one side. Simplicity is fine, but Muji you're stretching it.
Fix this, you're looking silly.
ps. Now we understand this may have been a flawed item, not a design problem. Still, a problem if you shop them off to retailers like that.